Manages inbound customer calls for an AI-powered HVAC/plumbing/electrical platform, resolving inquiries and troubleshooting issues while maintaining service excellence.

Diagnoses and resolves technical hardware/software issues for 3D printing customers across EMEA, managing escalations and providing technical training.

Diagnose and resolve technical issues for Formlabs 3D printing customers across EMEA, support resellers, and educate users on product functionality.

Provides technical support and customer education for Formlabs 3D printing systems, diagnosing hardware/firmware issues and managing escalations for EMEA region customers.

Manages customer relationships and accounts for EMEA region, ensuring client success and retention with the Customer.io platform.

Manages customer renewals and retention by engaging with existing clients to ensure contract continuity and satisfaction.

Manages a high-volume portfolio of SMB and mid-market customer accounts, driving adoption and retention through scaled automation, proactive outreach, and data-driven health monitoring.

Deployed engineer who owns customer onboarding, technical deployment, and adoption of data observability platform post-sale, writing code and removing blockers to drive value realization.

Owns customer onboarding, deployment, and adoption for data observability platform post-sale, writing code and removing technical blockers to drive value realization.

Manages strategic relationships with enterprise travel clients, ensures product adoption and satisfaction, resolves escalations, and drives revenue growth through account expansion.

Responds to researcher queries via helpdesk, troubleshoots technical issues, and serves as voice of the user to internal teams.

Manages client relationships and ensures success for WordPress web development projects at a boutique agency.

Manages customer relationships and ensures successful adoption of Wiser's retail intelligence platform for brands and retailers.

Provides technical support and troubleshooting for Varicent's SaaS platform, helping customers resolve issues and optimize their Sales Performance Management solutions.

Provides technical support and solutions to customers using SaaS sales performance management platforms.

Provides technical support for SQL and web application issues, troubleshoots customer problems, and maintains system reliability for SaaS platform users.

Provides technical support for SaaS platform users, troubleshoots SQL-related issues, and resolves application problems to ensure customer success.

Help customers troubleshoot and navigate the Breezy HR recruiting platform, answer questions, escalate complex issues, and identify product improvement opportunities.

Technical Account Manager drives customer retention and expansion by providing technical expertise, nurturing relationships with key stakeholders, and serving as an advocate between customers and internal product teams.

Technical Account Manager drives customer retention and expansion by managing relationships with strategic SaaS accounts, negotiating contracts, and serving as a trusted technical advisor throughout the customer lifecycle.