At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a detail-oriented and technically strong Business Analyst to join our team, with a focus on Fraud Prevention and Financial Crime solutions. In this role, you will act as the critical bridge between business stakeholders, product teams, and engineering, ensuring that complex requirements are translated into clear, actionable specifications.

You will work closely with architects, product managers, and engineering teams to define both functional and non-functional requirements, contribute to product design, and support successful implementation across customer environments.

If you are passionate about data, financial crime prevention, and building scalable product solutions—this role is for you.

How will you make an impact?

Requirements & Analysis

• Collaborate with architects, R&D, product managers, and third-party vendors to understand high-level designs and technical architecture
• Translate business needs into detailed functional requirements including source-to-target mapping, transformation rules, and business logic
• Define non-functional requirements such as performance, scalability, and serviceability
• Analyze and model business requirements into structured documentation and specifications

Product & Delivery Support

• Work closely with engineering teams to ensure accurate understanding and execution of requirements
• Define user stories, acceptance criteria, and functional test considerations
• Prioritize and scope features in collaboration with Product Management
• Participate actively in Agile ceremonies to ensure timely delivery

Client & Stakeholder Engagement

• Interface directly with customers to understand data requirements and implementation needs
• Facilitate clear communication between cross-functional teams and multiple product groups
• Conduct internal product demos and support stakeholder demo activities
• Provide support to Customer Support, Product, and Presales teams for product-related queries

Data & Functional Expertise

• Define data integration requirements including data validation, quality checks, and transformation logic
• Work on data mapping, schema interpretation, and metadata understanding
• Recommend product improvements and enhancements aligned with strategic goals

Have you got what it takes?

Experience & Domain Knowledge

• Strong experience in Fraud Prevention domain (mandatory)
• Exposure to AML or Payments domain (preferred)
• Experience working as a Business Analyst / Data Analyst across multiple engagements
• Familiarity with banking interfaces, data schemas, and financial systems

Technical & Functional Skills

• Hands-on experience with:

  • Source-to-target data mapping
  • Transformation rules and data management
  • Data integration, validation, and quality frameworks

• Strong understanding of SQL and database concepts

• Ability to understand and interpret technical architectures and solutions

• Experience writing business use cases, scenarios, and functional test cases

Tools & Methodologies

• Experience with Agile methodologies, including user stories, acceptance criteria, and backlog prioritization
• Hands-on experience with tools such as JIRA, AHA, MS Teams, MS Excel, MS Access, and MS Visio
• Experience creating detailed functional specifications and communicating them effectively to development teams

Core Competencies

• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong stakeholder management and collaboration skills
• Ability to translate high-level concepts into detailed requirements

Interpersonal Skills

• Self-motivated with a strong sense of ownership and accountability
• Quick learner with ability to adapt to new technologies
• Team player with creativity, flexibility, and assertiveness
• Ability to influence decision-making through data and insights

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition Details

• Req: 10902
• Reporting to: Tech Manager
• Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.